Empathy is a business strategy

As a leader, your behavior directly influences your employee’s behavior, which translates all the way through to your bottom line.  Research of over 20,000 leaders confirms that empathy is the most critical driver of overall performance.  Leaders that have a high level of empathy achieve greater results – period.  

Why? Empathy directly affects time and money. It is a pathway to hard results. 

Studies show that time and money can be quantified when you establish trust and when you don’t have trust with your employees. When trust is established, employees give leaders their best work. And there is a lot more that empathy can do for your team!

Yet everyone asks, "How do I do empathy?” Empathy is perceived as an intangible soft skill that is often difficult for leaders to understand. 

 Practical Empathy™  is the practice of doing empathy. It is a simple, actionable way to spot 5 triggers of human behavior and then address them to drive results. 

"Empathy is the first criteria for being a great leader." - Simon Sinek

"In a high-IQ job pool, skills like empathy mark those who emerge as outstanding." - Daniel Goleman

"When you show deep empathy towards others, their defensive energy goes down, and positive energy replaces it. That's when you can get more creative in solving problems." - Stephen Covey

"Leadership is about empathy. It is about having the ability to relate to and connect with people for the purpose of inspiring and empowering their lives." - Oprah Winfrey

"What's important now are the characteristics of empathy, inventiveness, and big picture thinking. These skills have become first among equals in a whole range of business fields." - Daniel H. Pink

"Empathy: one of the keys to my business success." - Gary Vaynerchuk, aka Gary Vee